Monday, September 15, 2014

Hard Reset your Cherry Mobile Emerald and remove password, pattern lock, gmail account

I can't find a tutorial to hard reset or factory reset Cherry Mobile Emerald. After tinkering of this phone. I found the hidden fastboot. You need PC to hard reset your phone.

You need to download these file first:
1. ADB Fastboot Tools --> Download Here
2. PDANet --> Driver
"Extract these file in your desired folder"

Hard resetting / factory resetting your phone will solve the following issues:
1. If you forgot your pattern lock
2. If you forgot your gmail account
3. If you forgot your password
4. Apps that automatically force closing
5. Stuck in Logo (sometimes does not work if the firmware is totally damage)

NOTE: Performing hard reset will erase your data.

To hard reset:

1. Turn off your phone
2. Press Volume Down and connect your phone in your computer/laptop. Do not release Volume Down when connecting it to your computer/laptop.
3. You will notice that it will stuck up in Emerald Logo
4. Go to adb-fastboot-win folder, and open commandprompt.bat
5. In commandprompt type this command
"adb reboot-bootloader"
6. This will restart the phone in fastboot mode
7. In commandprompt again type this command
"fastboot -w"
"fastboot reboot"
Do not include " " in the command this will not execute the proper command.

Please confirm if this procedure is working in your unit. Thank you. Just a comment below.

I hope this tutorial helps you.. If you have any question just drop a comment.


  1. hi.. tanong ko lang ito yung solution sa prob ng phone ko? here's the case: automatically naga-close yung app/games/messages ko then bumabalik sya sa home screen.. may times pa na parang nag biblink yung buttons sa baba and naga-vibrate sya.. please help.. emerald phone here.

  2. opo pwede rin po ito muna gawin ninyo..

  3. pwede rin yon kung hindi umubra itong sa pag hard reset lang.

  4. hi,, matatanggal kaya nito yung personal private password ng cme ko?
    nakalimutan ko kasi yung pin ie,,inopen ko kasi yung sa anti theft nya!!
    thanks po

  5. sa palagay ko po pwede po yan.

    kung PIN sim card hindi maaalis :)

  6. John Gonzalo Santuangco ReyesApril 8, 2015 at 9:51 AM

    pano po yung hindi siya makaconnect sa wifi namin pero connected ayaw mag blue gray lng ung kulay niya ? may wifi naman :(

  7. go to fastboot mode tapos gamit kau Android Multi Tools v1.02b tapos choose 8.. wipe data/cache on fastboot mode



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