Monday, February 23, 2015

Hard Reset your Star Mobile Up and remove password, pattern lock, gmail account

This tutorial is for Star Mobile Up. Just follow the instruction below. I will post my full ROM dump of this phone. I'm still uploading the files.

Hard resetting / factory resetting your phone will solve the following issues:

1. If you forgot your pattern lock
2. If you forgot your gmail account
3. If you forgot your password
4. Apps that automatically force closing
5. Stuck in Star Mobile Logo (sometimes does not work if the firmware is totally damage)

NOTE: Performing hard reset will erase your data.

To hard reset:

1. Turn off your phone

2. Press and Hold Volume UP + Power Button simultaneously. Keep holding the buttons until the phone power up and you will see an android robot.

3. An Android with exclamation will appear with "no command." word in it. Press POWER Button to activate android system recovery.

5. Select wipe data / factory reset, press Volume rocker to navigate and press the VOLUME UP to confirm the selection

6. Reboot your phone.

 If performing hard reset did not succeed, you need to wipe the cache
first in the android system recovery before performing wipe / factory

I hope this tutorial helps you.. If you have any question just drop a comment.


  1. This tutorial is good but when i enter my google account i cannot enter normal always back on enter google account

  2. I already did it but there nothing happend

  3. my starmobile when i click the factory reset its appear password but i dont remember my password...please i just want to reset my phone

  4. after rebooting will it automatically turn on or i have to turn it on manually?

  5. ask lng po paano kapag nawala ang signal ng sim cards after i-restore factory settings.. thanks in advance.



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