Tuesday, February 24, 2015

Star Mobile Up Firmware / Stock ROM to unbrick your phone


Edit: Download link updated. You can now download the firmware in Mega :) I hope this firmware can help you.

This firmware is for Star Mobile Up. This is not for Star Mobile UP+.I can assure that this firmware is working, because I have tried it myself. 

Sometimes after you flash your phone you will encounter an invalid IMEI or Baseband is damaged. I will also include the NVRAM that I had back-uped so you can also fix the DAMAGE Baseband or Unknown Baseband Issue.

You can fix the following issue in your phone:
1. Bootloop
2. Damaged System UI
3. TP Upgrade only
4. Dead phone but it is detected in computer
5. Remove Gmail Account / Password / Pattern Lock (Alternative Way)

Firmware Here -->Star Mobile Up Download Link
NVRAM -- > Damage Baseband Fix
VCOM Driver -->VCOM Manual
Alternative Driver --> AutoInstaller
SPFlashTool --> LatestVersion 

"Use WinRar or 7zip to extract the firmware"
"Extract the files to your desired folder"
"If you encounter error in flashtool, use different version of it."

"I suggest to use 32bit Windows OS for compatibility of the driver"

Installing Driver with AutoInstaller

First try the Alternative Driver, which is the AutoInstaller. Just open the install.exe then it will automatically install the driver. To fully check if the driver is correctly installed in your computer. 

Follow these steps:
  1. Turn off your phone (always powered off is a must)
  2. Press and hold volume up or down, or you can simple press the two button.
  3. Insert your USB cable without releasing the VOLUME button(s).
  4. In your computer, it must detect your phone and it will install the MTK Preloader or Mediatek USB VCOM driver.
  5. Repeat 1 to 4 if it does not detect your phone.
  6. If MTK Preloader/Mediatek USB VCOM Driver is installed you are good to go in flashing your phone ^_^

Reference Video using Driver Auto Installer (watch in HD)

Installing Manually using VCOM Driver

When installing it manually your phone must be turned off, then connect it to your computer/laptop while pressing VOLUME UP or VOLUME DOWN. This will detect and look for the driver.

 1. This is the first time that you will connect your phone and it will search for the correct driver.

2. Check include this location ... ... and click on browse. Look for USB VCOM Driver and Click on 2K_XP_COM folder if you are using Windows XP or Win7 for Windows 7 and then press OK when you are done picking the right folder for the driver.

3. If the driver is successfully installed MediaTek DA USB VCOM will appear in the New Hardware Wizard.

Video Installing VCOM Driver (please watch in HD)

"Your Phone must be turned off when you are ready to connect and flash your phone"

1. Launch FlashTool (flash_tool.exe)
2. In Flashtool, Click on Scatter-Loading, and load your scatter file. (see example below)

Reference Video Using FlashTool version 5.xxx (watch in HD)

 3. After you load the file, press Press Download to Flash your Phone.

4. After you press Download Follow these steps
  • Turn off your phone (always powered off is a must)
  • Press and HOLD volume UP or Down or you can simply press it simultaneously
  • Insert your USB cable without releasing the VOLUME button(s).
  • Keep on repeating until Flashtool detected your phone.
5. If successfully detected just wait until the progress bar reaches 100%. If your phone did not automatically turn on after flashing, remove battery and USB cable. And put back your battery then turn on your device.

"Hard reset your phone after flashing"

Some workarounds:
If you encounter PMT_Changed error here is what you do:
In Latest version of Flashtool
  1. Load the scatter file
  2. Choose Format all + Download (Underneath Scatter-loading file)
  3. Then Click Download and wait until it is done flashing
For Invalid IMEI:Your Phone/Tablet must be rooted first
Restore yong IMEI in MTKDroidTools version 2.5.3. You will have this error when you format your phone in Flashtool as I had experienced. To restore download MTKDroidTools version 2.5.3 After you extract the file. Open the green robot, you must enable the usb debugging in your phone. It is usually located in Settings>Devoloper Mode then look for usb debugging. After enabling it. Connect your phone in your computer then in MTKDroidTool click on ROOT. Wait for it to finish, then Click in IMEI/NVRAM, input 15 number in each box. Then click REPLACE. Then click Reboot or you can manually turn off your phone. Then turn your phone on again. You can see that you have fully restored your IMEI. 

FOR DAMAGED BASEBAND or UNKNOWN BASEBAND (Your phone must be rooted first)

1. Make sure you have MTKDROIDSTOOL version 2.4.8 or version 2.5.3 (you can search it in google)
2.  In MTKDroidstool (I assume you launch the tool) -- Click in Root. 
3. In your device -- After you press Root, you need to authorize it. A pop up message will appear. Click Allow/Authorize depends on your root application.
4. In MTKDroidsTool -- Click in IMEI/NVRAM, then click in RESTORE.
5. Then look for the folder where you extracted the NVRAM files.
6. Check if the Baseband is fixed. And if the IMEI is fully restored.
7. If Baseband is still Unknown and IMEI is invalid. Then you need to hard reset first your phone.
8. After hard reset your baseband should be fixed already. (base on my experience)
9. If your baseband is fixed sometimes the IMEI is still invalid. So you need to restore the IMEI.
10.  To restore IMEI follow Step 1-4, but you should not restore. You should fill the IMEI then click REPLACE. Then reboot your phone.  VOILA! I hope the phone is fully working :)

I hope this tutorial help you. Please drop a comment if something is not clear to you.

Tested by:
Me - Files / Flashing / NVRAM


  1. Boss, pwede po parequest firmware ng Starmobile Jump Neo... thanks po

  2. ah ok po, intay q nlng po maam upload nyu. ty :)

    1. hindi ko mapapangako kung kelan, baka matagalan eh.

  3. Sir help naman.. Do you have tutorial to fix starmobile engage 7hd boot loop problem? thanks

  4. panu po ba ma acces privacy protection pasword..na reset ku nrin po phone ku..di ku pa naback up...starmobile UP neo..phone ku..plz help

    1. Corrupt daw po kapag inextract ko. pano po gagawin?

  5. di po ba pwede ilipat ng download site? like mediafire.. sobrang bagal ng download speed sa nilagyan nyo mam.

  6. eto ba yung idownload para magkaroon signal starmobile up ko nawala kasi signal at imei

    1. pwede, kung unknown baseband na write mo lang yong nvram sa mtkdroidstool.

    2. sinabi kasi sakin sa pagawaan nawala daw program tapos pinakita wala yung imei # eto ba yun para ako na lang 400 kasi sinisingil sakin

  7. Ma'am may firmware po kayo para sa star mobile up snap? naboot loop po kc..

  8. sir pano po extract yung file salamat po

  9. patulong naman na download ko na kasi ung file na Firmware ng starmobile up kaso d ko ma extract salamat sa mga tulong nyo..

  10. Ma'am
    Parequest po sana iyung stock ROM ng Star mobile Quest. Nabootloop po ata nung inupdate ko.

  11. Mam pagawa naman po ng firmware ng starmobile up snap nabootloop kase eh

    1. Mam pa reupload ng files kasi mali yung file extension nilagyan nyo po kasi ng 7z.001 kaya di ma read ng winrar,7zip thanks in advance

  12. Sir meron naba kayo para sa starmobile up+? na DEADBOOT kasi yung akin..

  13. idol meron kb firmware ng starmobile quest

  14. sir naka win.rar ung file ano po ba ung password kasi d ako makagamit ng 7ZIP

  15. yung di ma extract jan..gamit po kayo ng hjsplit...paki google na lang po!!!

  16. mam baka po may firmware po kayo ng firefly mobile intense mini...na brick po kasi ...salamat po !!! GBU !!!

  17. mam baka po may firmware po kayo ng firefly mobile intense mini...na brick po kasi ...salamat po !!! GBU !!!

  18. yung di ma extract jan..gamit po kayo ng hjsplit...paki google na lang po!!!

  19. meron po ba kayong scatter ng starmobile up?

    1. Nandyan po sa firmware mismo idownload mo lang po yon.

  20. na flash ko ung deadbot na up ko pero ayaw parin mag boot... huhu...

  21. mam kailangan ba imerge lht ng parts bago extract?

  22. Great tutorial...fully working!!! Starmobile up... thank you☺☺

  23. mam pwede po po request firmware ng Starmobile Quest.. tnx po

  24. Hi again,

    Need help here, after successfully flashing starmobile up it wont turn on and my computer no longer detect the device?
    Any suggestions please.


    1. hi po,

      baka po lowbat lang po?

      pag ayaw parin po ulitin niyo ang pag flash at palitan niyo ang download only to Format all + download.

    2. It wont charged po and di na sya ma detect sa computer..

  25. sana po magkaroon kayo ng starmobile up+ firmware :(

  26. Hi po,

    I finally knew what the problem was, I flashed star mobile up+ with this rom, is there any ways to undo it? I can detect the device now. But, i think there's no stock rom for up+... By chance do you have up+ stock rom?

    thanks for always answering my questions.. :)

  27. Hello po, meron po ba kayong firmware ng Star Mobile UP Lite? Thnx

  28. http://www.4shared.com/rar/Ah83Hfn-ba/StarmobileUPLite_by_abe05.html

    up lite nba white color

    ung firmware ng starmobile up na uploaded dito good po ang imei.... tnx sa uploader! :)

  29. I have already flash this rom to my Starmobile UP and it's still doesn't work. :( Please help.

  30. Hello po , tanong ko lang pano po pag ang lumalabas is "BROM ERROR : S_FT_ENABLE_DRAM_FAIL (0XFC0))" anong gagawin ko ? TIA




  32. Hi meron po ba kayo para sa UP MAX? salamat po

  33. Maam/Sir pwede po ba to sa starmobile up snap? or meron ba kayong custom roms for satrmobile up snap?

  34. Maam/Sir success po flashing ko with this guide (Starmobile UP) kaso yung internal storage ko 305MB nalang.. paano po ba maibalik to sa dati? Thanks :)

  35. file link down po :( paki ayos naman po ng download link :)

  36. broom error S_FTHND_FILE_IS_NOT_LOADED_YET

  37. anu ibig sabihin nito image uboot checsum failed paano at anu ggawin dito

  38. meron po ba updated link? di ko po ma download yung files

  39. Sino po merong natabing file nito? Pa upload naman po, willing to pay via load.

    P.S. OP pwede po pa revitalize nung links? Dead na po kase sila.

    1. OK sige po.Wait niyo nalang siguro bukas available na ang link.

  40. OP any update po sa firmware download links? Dead parin po kase eh. Nakakavisit naman po dun sa download site, ung mismong file download lang po ung dead.

    Thank you!

    1. Still uploading.. 80%na. Kung hindi ko maupdate ngayon link. Tomorrow maupdate ko na...

    2. mam... pa help po !! i need to remove my old google acc. ko sa starmobile up ultra..!! ng factory reset po kasi ako. then i forgot my google.

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